Legal & Store Information
This page provides a summary of our key policies, including payment, shipping, and return information for international customers.
Business Information
Prosperity Japan
Harajuku SD Building 4F
3-54-15 Jingumae, Shibuya-ku, Tokyo 151-0051, Japan
Email : info@prosperity-j.jp
Phone : +81-3-5771-7780
Business Hours : 10:00–19:00 (JST), weekdays only
Pricing & Currency
All prices are listed and processed in Japanese Yen (JPY). For international customers, your payment provider may convert your local currency into JPY at the applicable exchange rate. Any currency conversion fees or additional charges are the responsibility of the customer.
Payment Methods
-
Credit Cards (Visa / Mastercard / American Express)
-
Shop Pay / Google Pay
-
PayPal
Shipping
Orders are shipped from Japan.
-
In-stock items: shipped within 5 business days after payment confirmation
-
Made-to-order items: approximately two months after measurement confirmation
Shipping fees, insurance, and any applicable customs duties or import taxes are the responsibility of the customer.
Returns & Refunds (Summary)
We accept returns only for unused items in original condition, with tags attached, within 8 days of delivery.
For international returns, customers are responsible for :
-
Return shipping costs
-
Customs duties and import taxes
-
Fees related to payment processing
A return and refund processing fee of 5% of the product price will be deducted from the refund amount.
For full details, please refer to our Return Policy.
Important Notice
Our products are made from repurposed vintage kimono fabrics.
Minor imperfections or marks that cannot be fully removed may remain and are considered part of the material's character, not defects.
